{"id":18,"date":"2026-06-28T08:28:17","date_gmt":"2026-06-28T08:28:17","guid":{"rendered":"https:\/\/crewhub.boltevents.asia\/?page_id=18"},"modified":"2026-06-28T12:22:43","modified_gmt":"2026-06-28T12:22:43","slug":"policies","status":"publish","type":"page","link":"https:\/\/crewhub.boltevents.asia\/?page_id=18","title":{"rendered":"Policies"},"content":{"rendered":"\n

The “Why” & “What”
Our code of conduct, safety protocols, and legal agreements. These guidelines ensure a professional environment for our clients\/participants and a safe workplace for our team. Review these to understand our “Zero-Tolerance” policies and representation standards.\u00a0<\/p>\n\n\n\n

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Professionalism & Representation<\/strong><\/h2>\n\n\n\n

Punctuality:<\/strong>\u00a0“Early is on time.” Crew must be checked in and at their designated station 15 minutes before the official call time.<\/p>\n\n\n\n

Dress Code:<\/strong>\u00a0Standard uniform is the provided crew t-shirt or all black, sport or outdoor pants and closed-toe shoes.<\/p>\n\n\n\n

Guest Interaction:<\/strong>\u00a0Maintain a “Service-First” attitude. Always be polite and helpful. If a conflict arises, remain calm and immediately escort the guest to a Shift Lead.<\/p>\n\n\n\n

Phone Etiquette:<\/strong>\u00a0Personal phones are for emergencies and breaks only. Using phones in guest-facing areas for social media or texting is strictly prohibited.<\/p>\n\n\n\n

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Professionalism & Representation<\/strong><\/h2>\n\n\n\n

Punctuality:<\/strong>\u00a0“Early is on time.” Crew must be checked in and at their designated station 15 minutes before the official call time.<\/p>\n\n\n\n

Dress Code:<\/strong>\u00a0Standard uniform is the provided crew t-shirt or all black, sport or outdoor pants and closed-toe shoes.<\/p>\n\n\n\n

Guest Interaction:<\/strong>\u00a0Maintain a “Service-First” attitude. Always be polite and helpful. If a conflict arises, remain calm and immediately escort the guest to a Shift Lead.<\/p>\n\n\n\n

Phone Etiquette:<\/strong>\u00a0Personal phones are for emergencies and breaks only. Using phones in guest-facing areas for social media or texting is strictly prohibited.<\/p>\n\n\n\n

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Legal & Privacy (NDA)<\/h3>\n\n\n\n

Confidentiality:<\/strong> All event details\u2014including client names, budgets, floor plans, and technical specs\u2014are strictly confidential to BOLT 360 Management Sdn Bhd.<\/p>\n\n\n\n

Social Media:<\/strong> Do not post “Behind-the-Scenes” content of unreleased setups. Never tag high-profile guests or BOLT Events clients without written approval from the Project Manager.<\/p>\n\n\n\n

Media Ownership:<\/strong> Any photos or videos captured by crew during the event are the property of BOLT 360 for training and marketing purposes.<\/p>\n\n\n\n

Personal Data:<\/strong> We respect your privacy. Your data (IC\/Bank details) is encrypted and used only for payroll and legal compliance in accordance with PDPA guidelines.<\/p>\n\n\n\n

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On-Site Safety & Sobriety<\/strong><\/h3>\n\n\n\n

Zero Tolerance:<\/strong>\u00a0BOLT 360 maintains a 100% drug and alcohol-free workplace. Being under the influence during a shift will result in immediate dismissal without pay.<\/p>\n\n\n\n

PPE Standards:<\/strong>\u00a0High-visibility vests and ear protection must be worn in “Hot Zones” (Loading docks and during soundchecks).<\/p>\n\n\n\n

Injury Reporting:<\/strong>\u00a0All injuries, no matter how minor, must be reported via the\u00a0Incident Report Form<\/strong>\u00a0on the\u00a0Forms<\/strong>\u00a0page within 1 hour of occurrence.<\/p>\n\n\n\n

Equipment Safety:<\/strong>\u00a0Do not operate heavy machinery (forklifts, scissor lifts) unless you have provided proof of certification to BOLT 360 HR<\/p>\n<\/div>\n\n\n\n

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The “Why” & “What”Our code of conduct, safety protocols, and legal agreements. These guidelines ensure a professional environment for our clients\/participants and a safe workplace for our team. Review these to understand our “Zero-Tolerance” policies and representation standards.\u00a0 Professionalism & Representation Punctuality:\u00a0“Early is on time.” Crew must be checked in and at their designated station […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/crewhub.boltevents.asia\/index.php?rest_route=\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crewhub.boltevents.asia\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crewhub.boltevents.asia\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crewhub.boltevents.asia\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crewhub.boltevents.asia\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18"}],"version-history":[{"count":10,"href":"https:\/\/crewhub.boltevents.asia\/index.php?rest_route=\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":29,"href":"https:\/\/crewhub.boltevents.asia\/index.php?rest_route=\/wp\/v2\/pages\/18\/revisions\/29"}],"wp:attachment":[{"href":"https:\/\/crewhub.boltevents.asia\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}